Rating: 4.5 - 15 Reviews

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Famous Footwear Reviews

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No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Famous Footwear via phone. Our aim is to assist you in efficiently locating the phone number of Famous Footwear and address any concerns or inquiries you may have about your Famous Footwear purchases. We understand that waiting on hold for extended periods to inquire about your order on Famous Footwear can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Famous Footwear representative once you've reached them. By following our step-by-step guide for contacting Famous Footwear customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Famous Footwear representative assist you more effectively. We also provide guidance on how to ask the Famous Footwear representative for assistance, as well as how to follow any instructions provided by the Famous Footwear representative.

With this information, you can reach out to the Famous Footwear customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Famous Footwear purchases.

Famous Footwear Phone Number

Toll-Free Number:

888-869-1053

Current wait: 33 mins (24m avg)

Hours: 24 hours, 7 days

Best time to call: 1:30pm

Customer Service Phone Number:

  • (314) 854-4000

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What happened: Look I ordered some shoes this past Saturday they are not shipped yet I'm starting to think I'm not getting something needs to happen or I will need my money backa.s.a.p

What happened: I was trying to order online and my rewards and coupons weren’t working all day. I gave up and went to the local store for help. They were closing in * minutes as it says open until *pm. As soon as I walked in the door the young girl working there stood in front of me and advised me they were closing in * minutes. I told her I was aware of that and wanted to know if they had the shoes I showed her on your website from my iPad that I took with me. She refused to look, she wouldn’t show me where they’d be. She told me they wouldn’t have them in the size I needed without even looking even after I informed her the website said they had them in stock. I asked where they’d be then so I could look myself since she didn’t want to walk over and show me. They did have them and in my size but I was then told I couldn’t buy them and would have to come back. She was EXTREMELY rude!! The so called manager was working Ana’s didn’t say or do anything. I’m sitting here in the parking lot extremely angry that I wasted my time and especially to be treated so horribly. I have tried everything to contact someone about this. I’m completely disgusted and will never enter that store again. I would like very much to speak with someone.

What happened: Hello my name is Jack Brandenburg my telephone number is *** *** **** I've been waiting on my returns for a pair of shoes that my daughter ordered and they did not have them so they said they would send a check in the mail has been over * months can you look up my return with my phone number two pair Crocs was bought one pair was in the store and one pair you had to order so you did not have the ones that was ordered and stock and I was told I would receive a check it was only $** I believe it was paid with cash and like $** off of my debit card and they said I would receive the full amount in a check four to six weeks and it has been over * months can you please let me know what is going on my daughter is waiting for her money she shouldn't have to wait this long and why couldn't she just go back to the store and buy another pair of shoes with the credit that she had instead of waiting two to three months for a check can you please trace my check and let me know where it is thank you Jack Brandenburg

What happened: You*I was buy shoes for my kids * months ago the shoes no fite for them they leave far so can I exchange

What happened: i bought a pair of Women - minnertonka britt trrapper slipper they are a size **.* m for **.** im sending them back the money i bought the slipper with i would like another pair in size * w please

What happened: cant find my invoice so I can return my boots. how can I print out my invoice so i can return boots. I dont know what my order number is:

What happened: I need to find the size sneakers that I purchased last at the Allentown Pa. Famous footwear. Joyce Curry*Vans. Want to get another gift.

QA

How to contact Famous Footwear by phone?

To contact the Famous Footwear customer service by phone, you can follow these steps:

  • Look up the phone number of the Famous Footwear customer service. The phone number is listed on famousfootwear.com. Or check out the Famous Footwear phone number page on WorthEPenny.

  • Dial the Famous Footwear phone number 888-869-1053.

    Hours: 24 hours, 7 days

    Best time to call: 1:30pm

  • Wait for an answer: Once the call is connected, wait for a Famous Footwear representative to answer on the other end.

    Average wait time: 24m

  • Identify yourself and state your reason for calling the Famous Footwear representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Famous Footwear to help them assist you.

  • Ask for assistance: Ask the Famous Footwear representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Famous Footwear needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Famous Footwear representative: After you have received the assistance you need, thank the Famous Footwear representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Famous Footwear, you can follow these steps:

  • Dial the Famous Footwear customer service phone number 888-869-1053, which can be found on the Famous Footwear website or in your order confirmation email form Famous Footwear. Or check out the Famous Footwear phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Famous Footwear. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Famous Footwear representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Famous Footwear representative.

  • If the system still doesn’t connect you to a Famous Footwear representative, stay on the line without pressing any keys. Famous Footwear will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Famous Footwear.

  • Once you reach a live person, explain your issue and provide any relevant information about your Famous Footwear order. The Famous Footwear representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Famous Footwear website. This may allow you to connect with a Famous Footwear representative more quickly and efficiently than calling.

QA

Any tips for calling Famous Footwear customer service?

When calling Famous Footwear customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Famous Footwear account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Famous Footwear representative without any disruptions or background noise.

  • Be polite and respectful to the Famous Footwear representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Famous Footwear.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Famous Footwear representative address your concern.

  • If the initial Famous Footwear representative is unable to resolve your issue, politely ask to speak with a supervisor from Famous Footwear or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Famous Footwear representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Famous Footwear after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Famous Footwear customer service.

QA

What can I do If I am unhappy with my call to Famous Footwear?

If you are unhappy with your call to Famous Footwear customer service, there are several options you can try:

  • Call again: Try calling Famous Footwear customer service again and speak to a different Famous Footwear representative. Sometimes a different Famous Footwear representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Famous Footwear representative, you can ask to speak with a supervisor from Famous Footwear or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Famous Footwear may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Famous Footwear customer service through other channels, such as email or chat. You can also explore the Famous Footwear Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Famous Footwear service, you may want to consider other options such as returning the product you bought on Famous Footwear or filing a complaint with a consumer protection agency.

QA

How do I contact Famous Footwear via live chat?

No, Famous Footwear hasn’t provided any live chat service currently. While live chat support is not currently available, Famous Footwear offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Famous Footwear customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Famous Footwear representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Famous Footwear.

QA

How to contact Famous Footwear via social media?

You can contact Famous Footwear via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Famous Footwear via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Famous Footwear official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Famous Footwear, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Famous Footwear. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Famous Footwear social media team.

Please note that the social media accounts of Famous Footwear are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Famous Footwear for certain issues. For urgent or complex issues, it's recommended to contact Famous Footwear customer service via phone or chat for more personalized assistance.

QA

Does Famous Footwear have an email? How to contact Famous Footwear customer service by email?

Yes, to contact the Famous Footwear customer support by email, follow these steps:

  • Go to famousfootwear.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Famous Footwear and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Famous Footwear order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Famous Footwear order number or username.

  • Once you have completed the email, click send. You should receive a response from the Famous Footwear customer support team within a few business days.

QA

What is WorthEPenny's relationship to Famous Footwear?

To put it simply, WorthEPenny is an independent third-party website that is not related to Famous Footwear. WorthEPenny provides free tools and resources to assist customers in reaching Famous Footwear customer service more efficiently, such as the Famous Footwear phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Famous Footwear, as well as forums where Famous Footwear customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Famous Footwear, it is not associated with or endorsed by Famous Footwear.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Famous Footwear official app or the Famous Footwear company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Famous Footwear trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Famous Footwear. All references by WorthEPenny to third-party trademarks like Famous Footwear are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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